Give Us Feedback

We welcome your compliments, complaints and suggestions. Should any element of our service fall below your expectations; we want to understand what happened so that we can prevent a recurrence. We will apologise and do all that we can to put it right. Your feedback will help us to improve the quality of our information, products and services.

Do It Online


Tell us about something
we have done well


Tell us your EBMA experience
so that we know how we need
to improve in the future


Are you unhappy about a service you have received and want us to investigate?

Do it by Email or Post

The best ideas and most valuable advice comes from our customers, so we want your feedback about what matters to you most. If you’ve got something you’d like to tell us, you can also either write us to:

Customer Services (Feedback)
Education for Business Managers and Administrators (EBMA)
Sheraton House
Castle Park
United Kingdom

Or email us at You can also contact us if you need help to write your feedback.

Important Information for Centres
Please note that our complaints team are unable to resolve matters relating to ‘Enquiry About Results’ (EARs) and ‘Appeals’. These are dealt with by dedicated teams, who independently review cases.